Contact Center
10 October, 2022
Contact Center is an integrated telephone service, with the Automat service from which you can receive a lot of information through the identification code. Contact center officers are available for you 14 hours a day, 7 days a week, from 8:00 a.m. to 10:00 p.m.
We also offer a voicemail service from which you can receive recorded information, depending on your interest. Automatic information can be:
- Balance of the account, credit, deposit, card, etc.
- Account information,
- List of exchange rates,
- General information (eg pension payment day, salary payment etc.).
You can call the number 038/240 230 100 where you can get information about the bank, our products or services, or write to the e-mail address: qendrakontaktuese@nlb-kos.com
For comments, suggestions or complaints, you can contact us via e-mail address: sherbimiperkliente@nlb-kos.com
FREE number in case of complaints 0800 50 444.
You can also contact the Contact Center through WebChat on our website or ViberChat by scanning the QR Code below:
